In the fast paced world of business, having complete change process control has never been more important. As innovation within companies and organizations have to be done quickly and efficiency, there is little time for the run around and long meetings in the office. CME's system presents the perfect solution to this problem, enabling employees to discuss and decide what changes should occur and when through the Internet. This saves the company resources and added overhead, as each employee would be capable of getting more work done on a daily basis.
Much like customer support software, change control applications use a specialized ticket tracking system to allow employees to better manage the list of changes that need to be researched and performed for the business. A "ticket" in this system is created when an employee or manager goes through the change initiation phase of the process. This phase requires that the owner of the change fill out a form with information directly related to the change. This includes a time frame, description, as well as what group is allowed to work on the change. Once this is finished, a notification is sent to all of the members of that group so they can begin the approval stage. This stage requires that the members discuss and decide on the specifications of the project and whether or not it should be implemented. If it passes this stage and a team is decided on to carry the project out, it is passed to the implementation phase. This is the phase where the team working on the project carries it out. Once this is finished, it is passed to the confirmation phase, which is basically a quality insurance to make sure the change was fully completed.
In order to make sure of this change control application works with your company, there are several things you need to do. First, you have to make sure you have all of the proper equipment required to allow the software to function. All you need is a database and a web server that is running either Microsoft Windows NT, 2000 or 2003, Red Hat Linux 7.x, 8.0 or 9.0 or Solaris UNIX 2.x, 7.0, 8.0 or 9.0. With this many choices, you should be able to find a server that suits your needs. If not, CME offers a licensing type in addition to their normal three that allow you to rent servers on a monthly basis. If you're interested in learning more, or you wish to schedule a demonstration of the software, please follow the link below.